Commencement of Platform Workers Act on 1 January 2025

On 1 January 2025, the Platform Workers Act (“Act“) came into effect, as announced by the Ministry of Manpower (“MOM“) on 17 December 2024. The Act:

  1. imposes several regulatory requirements on platform operators (“POs“), such as the obligation to provide earnings slips to their platform workers and notify MOM of their status as a PO;
  1. requires POs to provide work injury compensation (“WIC“) to platform workers, as well as impose a duty to take necessary measures to ensure the safety and health of its platform workers so far as is reasonably practical;
  1. requires POs to provide Central Provident Fund (“CPF“) contributions to their platform workers; and
  1. enhances representation for platform workers by granting them the right to seek formal representation through a representation framework.

In its announcement, MOM highlighted that a self-assessment checklist is now available to assist companies to self-assess whether they are platform operators.

With regard to workplace safety and health (“WSH“), MOM also noted that the upcoming Approved Code of Practice for Platform Services (“ACOP“) will provide POs and platform workers with practical guidance to fulfil their duties under the Workplace Safety and Health Act. The ACOP will account for the unique features of platform work to address risks faced by delivery and ride-hail platform workers, such as in areas including fatigue management and management of excessive loads. A public consultation on a code of practice for platform services was held in September 2024 by the WSH Council.

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