Singapore initiated two key regional cooperation frameworks which were endorsed at the 6th ASEAN Digital Ministers’ Meeting, seeking to help Member States address cross-border telecommunications scams and strengthen digital infrastructure resilience: (i) the ASEAN Guide on Anti-Scam Policies and Best Practices; and (ii) the Enhanced ASEAN Guidelines for Strengthening Resilience and Repair of Submarine Cables.
ASEAN Guide on Anti-Scam Policies and Best Practices
This is the region’s first comprehensive framework for strengthening trust in communications to better protect citizens of ASEAN Member States. The guide assesses anti-scam initiatives implemented across ASEAN and recommends measures that ASEAN Member States can adopt domestically and in collaboration with one another.
The guide provides tiered recommendations on scaling up defences based on regulatory maturity and technical capability. It encourages the harmonisation of baseline measures across ASEAN and enhanced regional collaboration to foster a coordinated regional response to scam calls and SMS.
Enhanced ASEAN Guidelines for Strengthening Resilience and Repair of Submarine Cables
This updates the existing 2019 guidelines with international best practices that ASEAN Member States can adopt to strengthen the protection and maintenance of submarine cables, and expedite repairs to damaged cables. The updated guidelines recommend enhancements that ASEAN Member States can adopt to streamline permit processes, establish a single government contact point, and improve coordination between agencies and cable operators to reduce repair timelines.
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