As SMS has become a channel that scammers commonly use to conduct their illicit activities, the Infocomm Media Development Authority (“IMDA“) has been working to address the threat of SMS and phone scams. On 15 August 2022, IMDA issued consultation papers on its new proposed measures to further safeguard SMS messages: (a) Mandatory registration with the Singapore SMS Sender ID Registry for all organisations that choose to use Sender IDs to send SMS to Singapore mobile users, and compulsory licensing of aggregators; and (b) Implementation of anti-scam filter solution within mobile networks. Responses to the respective consultations should be submitted to IMDA by 9 September 2022.
The proposed measures will affect businesses and organisations that utilise SMS in their operations, by introducing new registration requirements. They will also require Mobile Network Operators to implement new protective measures within their network. This Update highlights the key points of the consultation papers and the new proposed measures.
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