On 11 April 2022, the Ministry of Commerce (MOC) issued Prakas No. 0113 on Cooling-off Period (“Prakas“) that sets out the legal framework that offers consumers the unilateral right to withdraw from a contract for the sale of goods or supply of services during the cooling-off period.
The Prakas applies to all distance and door-to-door sales of goods and/or services in Cambodia. Distance sales refers to indirect sale-purchase transactions conducted without the face-to-face presence of the parties where the consumer does not have an opportunity to inspect the goods and/or services. Door-to-door sales refers to sale-purchase transactions where the businessperson sells the goods and/or services at the consumers’ location or public places that are not the location of the businessperson.
The Prakas will be implemented within six months after the date of its issuance by the National Commission for Consumer Protection (NCCP) with the Consumer Protection Competition and Fraud Repression Directorate-General (CCF) as its arm.
In this Update, we briefly highlight some key aspects covered under the Prakas.
For more information, click here to read the full Legal Update.
